At Pelican Training, privacy follows the same logic as first aid: simple steps, applied seriously. This page describes what data we process, why, for how long, and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR).
Last updated:We only collect what is needed to organise your training and issue your certificates.
No selling of data, no advertising cookies, no audience-measurement tools on our sites.
All data is hosted with OVH, in the European Union. No transfers outside the EU on our part.
An e-mail to hello@pelican.brussels is enough to view, correct or erase your data.
Pelican Training (trading name), operated by Tom Vanobbergen, sole trader, Avenue Victor Rousseau 25, 1190 Forest, Belgium. Company number: BE1027086676. Contact for any question about your data: hello@pelican.brussels.
| Processing | Data | Legal basis and purpose | Retention period |
|---|---|---|---|
| Contact requests | Name, contact details, content of the message | Pre-contractual measures: answering your request, preparing a quote | 3 years after the last exchange |
| Registration and training follow-up | Surname, first name, employer, attendance (signature), continuous-assessment result; date of birth and national register number only where required for the certificate | Performance of the training contract and legal obligations linked to our accreditation (Workplace Well-Being Code, training of workplace first aiders) | 7 years after the training for the training record; see below for the certificate |
| Certificates | Data shown on the certificate and its unique number | Legal obligation and legitimate interest: allowing an employer to verify authenticity and a duplicate to be reissued | 7 years after issue |
| Invoicing | Billing details, services provided | Accounting and tax obligations | As required by accounting and tax law |
| Certificate verification (pelican.brussels/verify) | The number entered | Legitimate interest: fighting fake certificates | Checked on the fly, never stored |
Participants in the Workplace First Aid course receive access to an online revision manual. This service is deliberately designed without accounts: no e-mail address, no password, no profile.
The pelican.brussels website and the online manual only use strictly technical cookies, exempt from consent (no advertising cookies, no trackers):
| Cookie | Role | Duration |
|---|---|---|
Session cookie (pelican_session) | Security (CSRF protection), client area and registrations on pelican.brussels | End of the browsing session |
| Session cookie (manual) | Keeping you signed in to the online manual while you read it | End of the browsing session |
| Recognition cookie (manual) | Saving you from re-entering your code on every visit | 180 days |
These cookies are only set when they are necessary for the feature you requested (for example your client area or a registration). The preference linked to the cookie notice is stored locally by your browser (localStorage): it is not a cookie and nothing is sent to our servers.
No advertising cookies, no audience-measurement cookies, no third-party trackers. Fonts are hosted on our own servers: no request is made to Google Fonts or to any external service to display them.
That is all. We neither sell nor rent any data, and we transfer nothing outside the European Union.
Encrypted connections (HTTPS), cryptographically signed certificate numbers (tamper-proof), data kept to a minimum, secrets stored outside the publicly accessible area of the server, access limited to the controller alone. In the event of a data breach likely to affect you, we would inform you as well as the Data Protection Authority, in accordance with the GDPR.
You have the rights of access, rectification, erasure, restriction, objection and portability. Write to hello@pelican.brussels: we reply within a month. Some data cannot be erased before the legal deadline (certificates, invoicing); if so, we will tell you clearly.
If you believe your rights are not being respected, you can lodge a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels).
This page may evolve along with our services. The date of the last update is shown at the top of the page; in the event of a substantial change, we will flag it visibly.
Write to us: hello@pelican.brussels